Our Commitment to our US Customers

At Quality Bearings Online, our customers are at the heart of everything we do. Whether you're placing your first order or you're a returning customer, your business is genuinely appreciated by every member of our team. 

For over 13 years, we’ve proudly served customers across the United States, providing reliable, high-quality bearing, lubricants and maintenance tools for a wide range of industries – including Manufacturing, Aerospace and Industrial Supplies, and more 

We know that our speed of delivery and expectational service are what keeps our customer coming back. We’ve worked hard to refine our unique selling points and especially proud of our partnership with DHL, which allows us to offer express shipping to anywhere in the US within 1 to 3 days. 

Our commitment has always been clear: to make the ordering process as smooth, transparent, and efficient as possible. From the moment you enter our website to the moment your parcel arrives; it should be a seamless experience. That’s why all our listed prices already include any applicable tariffs, taxes and duties— no hidden fees, no unexpected charges when receiving any goods in the US. 

Recently, the US administration introduced a new 10% tariff on goods imported from the United Kingdom. While this presents a new challenge for international business like ours, we want to assure you that we’re doing everything possible to absorb these additional costs, so you don’t have to. We remain committed to maintaining our transparent pricing policy, the price you see on our website is the price you pay, with all tariffs included.  

Despite changes in global supply chains, it’s business as usual here at Quality Bearings Online. We remain fully operational and committed to supporting our customers throughout the United States. Our team is ready to help you meet your industrial needs—without delays, disruption, or surprises. 

We sincerely thank you for your continued trust and support. We look forward to serving you now and well into the future. 

Denny Maude

CEO